[Malvern, PA, 19355], Pennsylvania, United States | Posted - 02/22/24
Role: Kore.ai Implementation Consultant
Location: Malvern, PA
Technology requirements
Min 2+ yrs hands on KORE.ai (SmartAssist and XO Platform), IVR Technologies (like Gensys and Alvaria), Java, Java Script, Python.
Good understand on Conversational AI Platform.
Exposure to Gen AI and NLP aspects.
Good experience in understanding the business requirements and creating chatbots as well as conversational bots.
Experience on Node Js used for chatbot backend technology.
Hands-on experience with full cycle of Bot development – Blueprinting, Dialog Tasks, Entity Extraction ,NLP, API Management, Testing(Batch Cycle) and Deployment.
Strong understanding of Analyze features on trends , analysis of Bot usage.
Responsibilities:
Develop and design the technical solution in line with Client functional specifications.
Validate the technical solution and confirm if it works as per requirement.
Ability to use simulation and testing tools of Kore.ai
Work with Kore’s development and QA testing teams to deliver the technical solution.
Implement and deliver bot-based solutions for the client as per business requirements.
Must have skills:
KORE.ai SmartAssist and XO Platform, Java, Java Script, Python, XML, Web Services API.
Analytical, Problem Solving and Coordination Skills, AWS, IVR Systems Awareness (Genesys/Alvaria), NLP Awareness.