Title: Service/Care Coordinator 3 

Location: Remote | San Antonio, TX

Duration: 3 months

Shift: 8:00 am – 5:00 pm

Note: LPN, LVN, or LCSW preferred. License is the most important.

Summary:

• Provide support to medical, behavioral and social support staff to determine needs, eligibility and services for members. Conduct screening and risk assessment interventions per program guidelines.

Job Responsibilities: 

• Identify special needs members through the completion of health screens and other resources. Work with community outreach/member advocates to coordinate member care.
• Educate providers and community resources on program components and available support services.
• Educate members with special needs to foster compliance with program and positively impact outcomes.
• Conduct site visits as appropriate for programs and provide support to other special programs.
• Assist with modification and management of care plans under the direction of a Registered Nurse in conjunction with member, medical consenter or caregiver, Department of Family and Protective Services (DFPS) caseworker and family, if applicable, as well as the managing physician.

Education/Experience: 

• Bachelor’s degree in Social Work, Health Services, Behavioral Science, or related field, or equivalent experience. 
• 5-7 years of experience.

Required Skills/Experience:   

• 2+ years of experience in a managed care environment or working with people with disabilities and vulnerable populations who have chronic or complex conditions.