Below we have captured more details on the specific work activities that our INTL BAs are responsible for, in general, across all funnel teams.

Requirements Management:

• Understand all requirements associated with a new EPIC or Initiative.
• Work with Product Manager/Owner and Sr Developers/Leads on documenting requirements associated with a particular initiative or EPIC.
• Develop and maintain functional specifications or “How to Use This Feature” documentation (when appropriate).
• Manage and lead the requirements gathering sessions.

Ticket Development & Refinement:

• Create and refine detailed User Stories consistent with the High-Level Requirements noted in the associated EPIC.
• Refine Stories as needed so that they have required detailed to be actioned by the full scrum team.
• Elicit and document ticket dependencies, ensuring that information is tagged correctly and captured in the Dependency Huddle board.
• Ensure all stories meet the agreed “Definition of Ready” before being taken into sprint planning session.
• Note: for Critical tickets brought in mid-sprint, analyze, and refine ticket to mitigate risk of ticket issues
• Contribute to work estimates as appropriate so that sprint planning is effective.
• Maintain a “healthy” backlog consistent with agreed-upon targets for INTL. (2 Sprints ahead).
• Manage and lead the ticket refinement process.

Partnering with Third-Party Teams (internal/external):

• Facilitate necessary conversations with teams outside of INTL, ensuring necessary tickets are created to address the requirements.
• Facilitate meetings with third parties as required to ensure the work is progressing in such a way as to meet overall EPIC or Project timelines.
• Ensure cross team collaboration is occurring as needed and that any blockers are resolved or escalated as appropriate to keep the work progressing.
• Close out as required and per agreed prioritization (set by the Product Manager/Owner) any outstanding issues that exist post go-live i.e. How-To documents

Process Improvement: 

• Help ensure a continual process improvement focus exists across the team, supporting an environment of experimentation and new practice trials.
• Ensure consistency with Client INTL common practices.
• Contribute to and lead Process Improvement activities as appropriate and per PI roadmap plans, etc.  
• Partner with peer Business Analysts to share and leverage lessons learned, fostering a PI culture at all times.

Test Plan Review:

• Review Test plan to ensure acceptance criteria is clearly noted.
• ensure they can be linked back to requirements.

Operations Support:

• When applicable, ensure third party information is up-to-date related to scheduled maintenance windows/planned outages.
• When applicable, ensure third party contact/issue resolution information is up to date.

Quarterly Planning

• Review initial Business and Technical ‘EPIC’ requirements as part of pre planning and carry out detailed analysis in order to determine solution and specific stakeholder requirements.
• Analyze platform and functionality along with facilitating as needed discussions with UX, Engineering and external teams (CoE, SRE, Analytics) to determine solution requirements, dependencies and risks.
• Communicate findings to the Product Manager and support the updating of EPIC details and the initial creation of user stories based on this analysis.
• During quarterly planning provide QA and Engineering teams with details of analysis as needed to support the team in providing as accurate an LOE as possible given the available information
• For any assumptions made for new business requirements, clarify, and confirm assumptions with the SME stakeholder group and/or conduct the analysis required to confirm the assumption is accurate.
• Support the Scrum Master in the creation of intake requests for external teams as needed.