AR Collections Specialist

About The Job:

The Account Receivable (AR) Collections Specialist will be responsible for assisting in the collection of all outstanding accounts receivable from clients including resolving customer billing problems, reducing the number of account receivables, lien process, and all other aspects of AR collections assigned.

ESSENTIAL DUITES AND RESPONSIBILITES:

• Act as the company’s primary client liaison for all billing and collection issues
• Prepare monthly customer statements and distribute statements to client
• Review statements with clients and the company’s finance group
• Review account adjustments and resolve client discrepancies and short payments
• Responsible for communicating delinquent accounts to client account managers and finance
• Provide information requested to the clients, insurance adjusters, and other internal and external    parties to settle outstanding claims
• Support account managers and finance with information requests
• Accountable for reducing delinquency for all accounts
• Monitor the company’s lien tracking process, file notices, and placed liens
• Perform other related duties and assignments as required

QUALIFICATIONS:

Education and Experience:

• Bachelor’s degree in accounting or finance preferred
• Five (5+) years of experience in collections/billing role and/or training or equivalent combination of education and experience
• Construction or technology industry accounting background preferred, not required
• Experience with cloud-based accounting system (Acumatica system or experience with system implementation experience would be huge plus)

Qualifications:

• Advanced Excel and data compilation / analysis skills (pivot tables, complex formulas, etc.)
• Knowledge of billing and collections
• Knowledge of the commercial insurance industry and claims settlement process
• Exceptional responsiveness and communication skills
• Ability to prioritize and manage data effectively
• Ability to compile, understand, and summarize large quantities of data using Excel
• Excellent verbal and written communication skills
• Honest, trustworthy, proactive, and self-motivated
• Ability to efficiently multi-task in a fast-paced environment
• Must have an energetic, roll-up-your-sleeves mentality to tackle any task
• “Tech savvy” and proficient in Microsoft Word, Microsoft Excel & construction accounting software
• Outstanding organizational skills and attention to details
• Organized, self-motivated, and strong communications skills are needed to work with a large accounting team and the Company’s operational divisions
• Ability to take ownership of assigned areas with support from the Controller and CFO
• Problem solver with the ability and attitude to identify and communicate issues and information in a concise and polished format.