Job Summary:

We are seeking a strategic, customer-focused Product Manager to lead the development and optimization of our SaaS application. The ideal candidate will have a deep understanding of SaaS business models, product lifecycle management, and agile methodologies. You will collaborate cross-functionally to define product strategy, prioritize features, and deliver exceptional user experiences that drive business growth.

Key Responsibilities:

• Define and own the product roadmap for our SaaS platform based on customer needs, market trends, and company goals.

• Collaborate with engineering, design, marketing, and sales teams to define and deliver product features and improvements.

• Conduct customer and market research, gather user feedback, and translate insights into product requirements (PRDs, user stories).

• Prioritize product backlog using frameworks (e.g., RICE, MoSCoW) and ensure timely delivery of product releases.

• Lead cross-functional agile development teams through planning, sprint reviews, and retrospectives.

• Monitor product performance metrics (NPS, churn, retention, usage analytics) and iterate to drive continuous improvement.

• Serve as the voice of the customer and evangelize the product internally and externally.

• Work closely with Sales and Customer Success teams to understand client needs and support go-to-market strategies.

• Stay up to date on competitive landscape, technology trends, and SaaS best practices.

Qualifications:

• Bachelor’s degree in Business, Computer Science, Engineering, or a related field (MBA is a plus).

• 8+ years of experience in product management, preferably in a SaaS or B2B environment.

• Proven ability to launch and scale SaaS products.

• Strong understanding of agile development methodologies (Scrum, Kanban).

• Familiarity with tools like Jira, Confluence, Figma, Productboard, Mixpanel, or similar.

• Excellent communication, leadership, and stakeholder management skills.

• Data-driven mindset with the ability to use analytics to drive decision-making.

Preferred Qualifications:

• Experience with API-based platforms or integrations.

• Familiarity with customer onboarding, subscription billing, or multi-tenant SaaS systems.

• Technical background or experience working closely with software engineering teams.

Why Join Us:

• Be part of a fast-growing SaaS company making a real impact.

• Collaborate with a talented and passionate team.

• Competitive salary and equity options.

• Flexible work environment with remote opportunities.

• Health, dental, and vision benefits.