Remote Job - Yes United States | Posted - 02/12/24
Title: Program Manager [Remote]
Experience: 10+ years
Visa: Any-No H1B
Skills:
Primary - Telecommunications Service Management - Telecommunications Service Operations Management (TSOM) - TM Forum data structures and open APIs
Secondary -Telecommunications Order Management (OMT) -Telecommunications Network Inventory (TNI) -Total comfort and ease in a customer-facing role - Excellent verbal and written communications skills -Public speaking and presentation skills - 2+ years of experience as a key resource for ServiceNow solutions in client environments - 5+ years of ServiceNow experience - 10+ years of Program/Project Management experience
Description:
Resource must be capable of program managing (and/or configuring/developing) Proactive Service Experience Workflow and Account Lifecycle Events solutions within ServiceNow’s Telecom Service Management (TSM) module.
REQUIREMENTS
- Demonstrated experience implementing and/or program managing
Telecom Network Operating System (NOC) Service Assurance solutions
- General Telecommunications B2B Operations experience, with an
understanding of the Order Entry, Order Management, Fulfillment, and
Operations processes that support the Telecommunications industry
-Demonstrated experience implementing and/or program managing
Proactive Service Experience Workflow and Account Lifecycle Events
solutions within ServiceNow’s Telecom Service Management (TSM)
module
- Experience with ServiceNow Telecommunications product portfolio, to
include