·         Involved in overall activities related to Business Strategic Planning & IT-automation for  

cross sell & liability channel of bank  

·         Designing & implementing various ideas of process & system enhancement for salesforce  & product improvement  

·         Engagement with key stakeholders and business owners to prioritize the business problems  & opportunities for further technical enhancement for internal & external cross sell channel  

·         Organizing & Lead Requirement Gathering (Elicitation) meetings using techniques like  Interviews, Questionnaires, Interface Analysis, Document Analysis, Brainstorming and Focus Group Discussions  

·         Conducting Gap Analysis, Scope Analysis, Impact Analysis on Business Process using  techniques like use case diagrams (UML), Context Diagram, BPMN, Flow charts &  Requirement Analysis & Design Definition (RADD)  

·         Conducting “AS-IS” and “TO-BE” analysis and suggest fit for Business Solutions by designing  a Change Strategy