Responsibilities:

• Resolve daily end-user issues on both functional, technical, valuation, and pricing -- L1 Support
• Liaise with respective internal team(s) to resolve issues and necessary enhancements.
• Manage day-to-day assigned tasks to complete various application support deliverables.
• Contribute to support group(s) efforts in resolving request or issues.
• Analyze, formulate, proposed, develop and/or contribute to overall solutions as per project deliverables.
• Continuous follow-up of new Application developments, enhancements, version upgrade release, regulations/practices globally, and other such items
• Perform various levels of testing for assigned deliverables as well as participate in formal release cycles (SIT/UAT)

Mandatory Skills Description:

• 2+ years' experience in financial markets technology support role
• 4+ years' experience with Murex functionalities
• Hands-on experience in Back-Office Workflows, Datamart, Market Data, Batch processing, End of Day flow(s), interfaces, and Trade Life Cycle
• Good product knowledge in IRD, CRD, EQD
• Good understanding on P&L concept overall and its components.
• Strong problem-solving skills and attention to detail.
• Strong experience in supporting end-users and resolving their daily issues.