Job Details
VAF174 - Medical Information Officer/Specialist German
indeed
Remote Job - Yes  France | Posted - 03/03/2025
Job Description

ABOUT PRODUCTLIFE GROUP (PLG)

ProductLife Group’s mission is to improve human health by delivering regulatory compliance services for the safe and effective use of medical solutions. Since almost 30 years, ProductLife Group (PLG) supports clients through the entire product life cycle, combining local expertise with global reach spanning more than 130 countries. It provides consulting and outsourcing services in the areas of regulatory affairs, quality and compliance, vigilances and medical information, covering both established products and innovative therapeutics & diagnostics. With a goal of continuously improving the value delivered to people and customers, PLG is committed to long-term partnership, innovation, flexibility, and cost efficiency.

PLG is a fast-growing organization, evolving from €25m revenue in 2020 to €210m in 2024, and with an ambition to reach €600m by 2028. The development being supported by a continued M&A strategy (23 build-ups closed since 2020).

KEY RESPONSIBILITIES
  • Answering e-mails, phone calls from HCP and non-HCP in local languages French/German/ English.
  • Be able to conduct Pharmacovigilance (PV), Medical Information (MI) and Product Quality Control (PQC) cases.
  • Be the main contact for clients: reporting to client, KPI, invoicing
  • Writing SOP/WPD
  • Summary drafting of bibliographic research (adhoc)
  • Be on duty.
PROFILE
  • Education: Preferably with a scientific background (or Medical secretary possible)
  • Experience: equivalent experience in the pharma industry (2 to 3 years)
  • Languages: German (Native oral & written), French (Professional proficiency oral & written), English (Professional proficiency oral & written). Language skills will be tested during interview.
  • Technical skills:
    • Excellent Microsoft office skills
    • Good telephony skills (fluent/comfortable on the phone)
    • Comfortable working with CRMs (customer relationship management)
    • Salesforce knowledge is a plus
    • Bibliographic research + summary drafting is a plus
  • Additional experience:
    • Other European language is a plus
    • Cross-functional collaboration in a plus
    • Good organizational skills
    • Positive attitude
    • Good communication
    • Willingness to learn (job related and software related)
    • Team player
    • Pro-active thinker
    • Stress resistant
We’re looking for a polyvalent hard working team player with an interest for Vigilance and Medical Information and who’s not scared to face stressful circumstances. The person we’re looking for is autonomous and able to organize him/herself to juggle between different tasks. Good communication skills via phone and drafting of summaries from bibliographic research is a plus!