Skill Area |
Proficiency Level |
Description |
ServiceNow Development |
Expert |
Extensive experience in designing, developing, and implementing complex ServiceNow solutions. |
ServiceNow Scripting |
Expert |
Proficient in JavaScript, Glide API, Business Rules, Client Scripts, and Server Scripts. |
ServiceNow Customization |
Expert |
Skilled in configuring ServiceNow forms, fields, lists, UI policies, and ACLs. |
ServiceNow Integration |
Expert |
Experienced in integrating ServiceNow with external systems using REST, SOAP, and MID Server. |
ServiceNow Reporting |
Advanced |
Capable of creating and configuring ServiceNow reports, dashboards, and performance analytics. |
ServiceNow UI/UX Design |
Advanced |
Competent in designing intuitive and user-friendly ServiceNow portals and interfaces. |
ServiceNow Virtual Assistant |
Advanced |
Should have hands on experience in configuring virtual assistant, Chat bot |
ServiceNow Tools and technology |
Advanced |
Should be aware of all the available out of box options and new offerings in ServiceNow |
ServiceNow ITSM Processes |
Advanced |
Knowledgeable in IT Service Management processes and their implementation in ServiceNow. |
ServiceNow Service Catalog |
Advanced |
Proficient in designing and managing ServiceNow service catalogs and catalog items. |
ServiceNow Upgrade |
Advanced |
Experienced in planning and executing ServiceNow platform upgrades while minimizing downtime. |
Skill Area |
Proficiency Level |
Description |
ServiceNow Development |
Expert |
Extensive experience in designing, developing, and implementing complex ServiceNow solutions. |
ServiceNow Scripting |
Expert |
Proficient in JavaScript, Glide API, Business Rules, Client Scripts, and Server Scripts. |
ServiceNow Customization |
Expert |
Skilled in configuring ServiceNow forms, fields, lists, UI policies, and ACLs. |
ServiceNow Integration |
Expert |
Experienced in integrating ServiceNow with external systems using REST, SOAP, and MID Server. |
ServiceNow Reporting |
Advanced |
Capable of creating and configuring ServiceNow reports, dashboards, and performance analytics. |
ServiceNow UI/UX Design |
Advanced |
Competent in designing intuitive and user-friendly ServiceNow portals and interfaces. |
ServiceNow Virtual Assistant |
Advanced |
Should have hands on experience in configuring virtual assistant, Chat bot |
ServiceNow Tools and technology |
Advanced |
Should be aware of all the available out of box options and new offerings in ServiceNow |
ServiceNow ITSM Processes |
Advanced |
Knowledgeable in IT Service Management processes and their implementation in ServiceNow. |
ServiceNow Service Catalog |
Advanced |
Proficient in designing and managing ServiceNow service catalogs and catalog items. |
ServiceNow Upgrade |
Advanced |
Experienced in planning and executing ServiceNow platform upgrades while minimizing downtime. |