Responsibilities

• General Activities:
  • Contribute to the development and implementation of strategies for Veeva Vault Tools (RIM and PromoMats).
  • Ensure the activities of Business Administrator for ARM in accordance with the current processes and GxP computerized systems regulations.
  • Collaborate continuously with contributors and other stakeholders.
  • Develop and maintain quality standards and good practices with users.
  • Conduct technology/regulatory watch to maintain the adequacy of the specificities and performances of the databases to the needs of the users.
• User Support:
  • Provide user support and incident resolution in accordance with current administrative processes and regulations.
  • Offer support and expertise on technical topics for projects related to the activities.
  • Manage issues (functional requests, incidents) in collaboration with contributors, including collection, impact analysis, solution proposals, and implementation.
  • Participate in the implementation of releases and manage interfaces with contributors on technical topics.
• Change Control Management:
  • Create, update, and maintain schedules for change controls.
  • Coordinate commissioning activities from drafting requirements to implementation in accordance with change management instructions.
  • Manage progress meetings and ensure compliance with deadlines.
• Training and Documentation:
  • Develop and execute tests, provide impact assessments, and give approval prior to production.
  • Contribute to updating technical documentation.
  • Prepare user training support and organize meetings with users to monitor the implementation.

Profile

Requirements:

• Bachelor's Degree in Computer Science, Information Technology, or a related field.
• 5+ years of experience in IT Compliance, Audits, and/or IT Risk Management.
• Proven experience with Veeva Vault RIM and PromoMats systems.
• Strong knowledge of GxP computerized systems regulations.
• Experience in managing change controls and coordinating implementation activities.
• Excellent communication and collaboration skills.
• Ability to work independently and manage multiple tasks effectively.
• Both French and English required

Preferred Qualifications:

• Experience with VSI (Validation of Systems and Instruments).
• Knowledge of regulatory requirements including Sarbanes-Oxley, Data Privacy regulations, and GxP Validation requirements.
• Familiarity with NIST Framework, CCPA, PIPL, and GDPR.