A unique opportunity has arisen for the right candidate to kickstart their Optical career with an incredible team at a well-established, independent Optical practice and gain the Level 3 Optical Assistant Qualification!
You must be able to demonstrate good customer service skills – you are articulate, have an excellent telephone manner, comes across confidently and professionally demonstrating excellent communication skills and empathy towards patient/client needs.
You will be part of an incredible team, who are passionate about delivering an outstanding customer experience, as well as assisting with a range of administrative tasks. You will also have chance to develop your knowledge and skills in supporting our professional teams, helping our clients find the perfect eyewear, and providing guidance and advice, and where no two days are the same!
Duties will include:
- Meeting and greeting customers.
- Building professional relationships with customers
- Receptionist duties
- Booking appointments
- Ordering spectacles and contact lenses.
- Pre-testing/pre-screening checks
- Eyewear styling (on-the-job training is provided) and helping clients choose their eyewear.
- Cash handling.
Desired skills:
Desired qualifications
Due to the course being a Level 3, you will be required to have a grade 4 or above in GCSE or equivalent in Maths and English.
Future prospects:
After gaining the Level 3 Optical Assistant qualification, you can study further to become a qualified Dispensing Optician. From there, you can progress and study to become a Contact Lens Optician or Optometrist.
General information:
This apprenticeship is a full-time role: 37.5 hours per week, with training delivered remotely to the workplace.
N.B. You will be required to join the late-night rota (one late evening on a Wednesday to 7:00pm, working 1 in 3 Wednesdays) and ½ day Saturday working 1 in 4 Saturdays. You will work alongside colleagues. Flexibility is essential for holiday or absence cover (following a suitable period and assessment of competence and confidence).
- Training to be provided.
- Optical Assistant L3 Standard
- Own in house training.
About the course:
The course is 18 months long with an end point assessment period afterwards. Throughout the course you will be completing modules that focus on screening checks, customer interactions, fitting and adjustment of spectacles, quality and governance, health and safety, materials of frames and lenses, and tools and equipment.
All the coursework will be completed online during work meaning there is no commute to college, and you will be getting paid whilst completing training. You will be expected to undertake on-the-job training alongside the course.
An Enhanced DBS check will be required for the successful candidate.