Job Details
VAF131 - Medical Information Specialist and Team Lead - Dutch speaking
indeed
Remote Job - Yes  France | Posted - 16/01/2025
Job Description

We are seeking a Medical Information Specialist and Team Lead W/M to join and strengthen our team.
 
Responsibilities
  • Manage and respond to medical information enquiries in French, English, and Dutch.
  • Handle enquiries from healthcare professionals (HCPs), consumers, and other stakeholders via phone and email
  • Being available for on-call duties to address needs outside regular working hours when required.
Profile

  • Experience:

    • Minimum 1 year of experience in Medical Information or similar roles (e.g., experience interacting with HCPs or consumers in a professional setting).

  • Education:

    • Strong scientific background (e.g., degree in life sciences, pharmacy, or a related field).

  • Language Skills:

    • Fluency in Dutch, English, and French (both written and spoken).

  • Interpersonal Skills:

    • Comfortable speaking with HCPs over the phone, providing accurate and professional responses.
    • Strong ability to handle difficult or stressful situations, including phone crises and managing complaints from dissatisfied individuals.
    • A calm and composed demeanor under pressure.

  • Technical Skills:

    • Proficiency with software tools and adaptability to work in diverse environments.
    • Not afraid to learn new systems and technologies.

  • Personal Qualities:

    • Highly organized, with the ability to prioritize tasks and manage multiple responsibilities simultaneously.
    • Resilient, with a strong work ethic and dedication to excellence.