Resilient Roots Intake & Discharge Coordinator

Allied Behavioral Health Solutions (ABHS)

Allied Behavioral Health Solutions (ABHS) is a locally owned behavioral health practice with a staff of dedicated, passionate, and collaborative clinicians working toward ABHS’ goal of better outcomes for all. Since 2017, ABHS has been committed to providing high-quality and accessible mental health services across Middle and East Tennessee. ABHS offers a variety of treatment methods and topics to support every client, meeting them wherever they may be on their journey.

Our closely connected team of therapists values inclusivity, allyship, and professional growth, offering support for each other’s career goals. At ABHS, we welcome all orientations and faith traditions, aiming to foster a practice that reflects compassion and allyship.

What ABHS Offers:

• Paid clinical supervision for pre-licensure clinicians
• Annual stipend for continuing education/materials
• Paid trainings in evidence-based practices
• Flexible scheduling with work-from-home and telehealth options
• Insurance credentialing and full client management support
• Paid orientation
• PTO and benefits for full-time staff

About Resilient Roots Family Wellness Center (RRFWC)
The RRFWC serves as a community space offering:

• Outpatient psychotherapy and medication management for all ages
• Intensive outpatient programs (IOP) for perinatal mental health and children ages 8-12
• A therapeutic preschool with inclusion classes for children 6 weeks to 5 years (pre-K)
• Community events and resources

Ideal candidates are passionate about supporting parents, infants, children, and families in reaching their mental health and educational goals.

Primary Responsibilities

Intake/Discharge Coordinator Duties:

• Support client experience from initial referral to engagement, including answering questions, screening for participation, and connecting to additional services
• Assist clients with intake and referral paperwork for IOP and other services
• Obtain pre-authorizations for IOP services
• Coordinate discharge plans with clinical staff and help schedule follow-up appointments for maternal health and mental health as needed
• Collaborate with Resilient Roots behavioral health, educational staff, and the larger ABHS administrative team
• Complete additional administrative tasks as assigned

Required Skills and Abilities

• Strong oral and written communication skills that reflect professionalism and knowledge
• Ability to build rapport quickly with children, adolescents, and families
• Effective teamwork and data management skills
• Detail-oriented and responsive to feedback

Reports to: Resilient Roots Site Director and ABHS Director of Operations

Salary: $38,000-$44,000

Location: Smyrna, TN

Equity and Allyship: ABHS is committed to creating a diverse and inclusive environment, welcoming candidates of all backgrounds. ABHS does not discriminate based on race, religion, ethnicity, sexual orientation, or gender identity. We encourage team members to pursue self-awareness and contribute to a supportive, inclusive environment.