Job Details
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Contact Person Details
Matthew Mundroina
m.mundroina@recruitometry.com
RMT1603 - National Account Director
indeed
[Boca Raton, FL],  Florida,  United States | Posted - 29/02/24

                                               

                                             National Account Director
 
 About The Job:
 
  What you’ll do:
 
  Team Leadership and Management:
 
     Lead, mentor, and coach a team of National Account Managers
    Provide strategic guidance and support to ensure effective client relationship management
 
 Revenue Accountability:
 
    Establish and measure revenue targets for each National Account Manager and assigned
     accounts
    Provide leadership to National Account Managers to ensure they are performing consistently
      and achieving revenue targets, relationship milestones, and other KPI metrics on a
     monthly/Quarterly/ Annual basis
 
 Training and Development:
   Train and coach National Account Managers to create opportunities for relationship-building
     through various communication channels
   Instruct National Account Managers to be primary business owners internally, collaborating
      with all internal teams to meet client needs
 
 Communication and Networking:
 
   Facilitate consistent communication through phone calls, texts, emails, face-to-face meetings,
    lunches, dinners, special events, and other activities
   Encourage National Account Managers to establish a strong network within client
    organizations
 
 Customer Service and Satisfaction:
 
   Ensure client satisfaction through transparent communication and a deep focus on customer
      service
   Work collaboratively with internal teams to exceed client expectations Travel and Reporting:
   Travel to client properties and corporate offices as needed
   Generate internal reports and share performance metrics in quarterly and annual business
     reviews with both internal and client stakeholders
   Performs other related duties and assignments as required
 
What you’ll need:
 
   Bachelor’s degree in business, sales, marketing, or a related field (MBA preferred)
   Exceptional communication and interpersonal skills, with the ability to influence and
      negotiate effectively
   Strong business acumen and a strategic mindset
   Strong leadership and coaching skills
   Highly organized and detail-oriented, with the ability to manage multiple clients and projects
     simultaneously
   Proficiency in using CRM software and Microsoft Office Suite
   Willingness to travel as needed (up to 50%)
   Experience in the commercial services industry including disaster recovery, reconstruction,
     cap-ex construction, or roofing
   Previous experience working with clients in multiple states and locations
   Understanding of relevant compliance and industry regulations
   Experience building, mentoring, and coaching teams to exceed sales and revenue targets