Job Details
Contact Person Details
Benhur Mente
947887 - Business Analyst - Salesforce
[Toronto, ON, M5A 3N..,  Ontario,  Canada | Posted - 10/13/25
Job Description

Role: Business Analyst - Salesforce
 
Location: Toronto 
 
Hybrid 
 
Job Description: Business Process Excellence~Salesforce Deliver consistent, quality and timely Requirements Management Plans, Business Requirementdocuments and related process flow diagrams. Ensure that business problems, opportunities, requirements and recommendations are welldocumented and align with change and business objectives. Apply a structured and consistent business analysis approach and methodology across allassigned business analysis initiatives. Analyze business processes to identify opportunities for improvement (ex. efficiency andproductivity gains, timeliness, and cost avoidance or reduction). Support the identification and implementation of business requirements, and related businessprocess flows with impacted business unitspartners. Analyze and prepare business impact documentation, identify system or regulatory changes, andsupport change management. Support the definition and design of interactions between processes, people, and technology. Work with cross-functional teams on projects as assigned. Participate in JAD sessions and assist in business design reviews, or by consolidating a consensusbusiness view. Participate in Scrum ceremonies on projects as assignedIdentify opportunities for improvement in existing Business processes